How To Return Amazon Purchases

How to Return Amazon Purchases

Returning Amazon purchases is a simple process that can be done in a few steps. However, if you are new to Amazon or haven’t returned anything before, you might not know how it works. In this article, we’ll show you how to return Amazon purchases with ease.

Step 1: Check Eligibility

Before you start the return process, you need to check if your purchase is eligible for a return. Amazon has a 30-day return policy for most items, but some products, such as digital downloads and gift cards, are not eligible for return. To check if your item is eligible, go to the “Your Orders” section on the Amazon website and click on “Return or replace items.”

Step 2: Choose a Return Method

Amazon offers different return methods depending on the item you want to return. Some items can be returned for free, while others may have a shipping cost. To choose a return method, go to the “Your Orders” section and select the item you want to return. Amazon will provide you with the available return options and their associated costs.

Step 3: Pack Your Item

Once you have selected a return method, it’s time to pack your item. You should use the original packaging if possible, but if it’s not available, use a sturdy box or envelope. Make sure to include all the original accessories, manuals, and labels. If you received a prepaid return label from Amazon, attach it to the package.

Step 4: Ship Your Item

After you have packed your item, it’s time to ship it. If you received a prepaid return label from Amazon, drop off your package at a UPS or Amazon Locker location. If you didn’t receive a prepaid label, you’ll have to pay for shipping yourself. Make sure to get a tracking number for your package to ensure that it arrives at Amazon.

Step 5: Receive Your Refund

Once Amazon receives your returned item, they will inspect it to ensure that it’s in the same condition as when you received it. If everything checks out, Amazon will issue a refund to your original payment method. You’ll receive an email confirmation when your refund is processed.


Q: How long does it take to receive a refund?

A: It can take up to two weeks for Amazon to process your refund, but it’s usually faster than that.

Q: Can I return an item without the original packaging?

A: Yes, you can return an item without the original packaging, but it’s best to use it if possible.

Q: What if I receive a damaged or defective item?

A: If you receive a damaged or defective item, contact Amazon customer service immediately. They will provide you with a return label and process your refund.

Q: Can I return a gift I received from Amazon?

A: Yes, you can return a gift you received from Amazon. However, the refund will go to the person who purchased the gift.


Returning Amazon purchases is a hassle-free process if you follow the above steps. Make sure to check the eligibility of your item, choose a return method, pack your item properly, and ship it with a tracking number. Once Amazon receives your item and processes your refund, you can enjoy your hassle-free shopping experience again.