Step by Step Guide to Getting Refunds on Steam
Getting refunds on Steam is quite easy, and you can do it yourself without contacting the customer support. Here’s a step by step guide on how to get refunds on Steam:
Step 1: Check Eligibility
The first thing you need to do is check if your purchase is eligible for a refund. You can only get a refund if you have purchased the game within the last 14 days and have played it for less than two hours. DLC, in-game purchases, and movies are not eligible for refunds.
Step 2: Request a Refund
To request a refund, you need to go to the Steam website and log in to your account. Go to your “Account Details” page and click on “View Purchase History.” Find the game you want to refund and click on “Request a Refund.”
Step 3: Choose a Reason
You will be asked to choose a reason for the refund. Steam offers several options, such as “Game doesn’t work on my PC,” “Gameplay not as expected,” and “Accidental purchase.” Choose the reason that best fits your situation.
Step 4: Submit the Request
Once you’ve chosen the reason, click on “Submit Request.” Steam will then review your request and let you know if it has been approved or denied.
Step 5: Wait for the Refund
If your refund request is approved, Steam will refund your purchase to your original payment method. The refund may take up to seven days to appear in your account.
FAQ: Frequently Asked Questions About Refunds on Steam
Q: Can I get a refund for a game I’ve played for more than two hours?
A: Unfortunately, no. Steam’s refund policy only allows refunds for games played for less than two hours and purchased within the last 14 days.
Q: Can I get a refund for DLC or in-game purchases?
A: No, DLC and in-game purchases are not eligible for refunds on Steam.
Q: Can I get a refund if the game doesn’t work on my PC?
A: Yes, you can get a refund if the game doesn’t work on your PC. Choose “Game doesn’t work on my PC” as the reason for the refund.
Q: Can I get a refund if I accidentally purchased a game?
A: Yes, you can get a refund if you accidentally purchased a game. Choose “Accidental purchase” as the reason for the refund.
Conclusion
Getting refunds on Steam is easy and can save you money if you buy a game that you don’t like or that doesn’t work on your system. Just remember to check if your purchase is eligible for a refund and follow the steps outlined in this article. With these tips, you’ll be able to get refunds on Steam hassle-free.